Revenue Cycle Management Services by Wellness Billing

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Our Revenue Cycle Management service provides comprehensive clinic support services that handle every step of the billing process—from verifying benefits and coding claims to posting payments and resolving denials. We ensure your clinic receives accurate and timely payments, improving cash flow, reducing administrative workload, and fostering a healthier financial foundation for your practice. Some of our essential medical billing services include: 

  Patient eligibility: Verifying insurance coverage before a patient arrives for procedures. 

  Registration: Establishing a patient account while meeting various regulatory, financial, and clinical requirements. 

  Charge capture: Converting rendered medical services into billable charges. 

  Coding: Properly coding diagnoses and procedures to ensure compliance. 

  Claim submission: Submitting claims for billable fees to insurance companies. 

  Patient collections: Assessing patient balances and facilitating payment collections. 

  Remittance processing: Applying or rejecting payments through efficient remittance processing. 

  Utilization review: Evaluating the necessity of medical services provided. 

  Reports: Generating necessary reports on claims submitted, payments received, outstanding debits, and write-offs. 

  Audit: Conducting a soft audit of chart notes against billing with every encounter. Additionally, our focus on EHR optimization enhances the workflow and accuracy of these services.

Over time, even the best clinics can fall behind in areas such as billing, documentation, and claim management. Our clinic support services, including our EHR optimization and cleanup service, are designed to restore accuracy, organization, and financial clarity to your system. We identify gaps, correct errors, and enhance your billing workflow to a healthy, efficient state so your practice can move forward with confidence. Here are a few of the medical billing services we provide to cleanup your EHR system: collecting outstanding balances, entering insurance payments, submitting corrected claims, and following up with insurance for payments.

We help you build a strong, efficient foundation inside your EHR for seamless clinic support services, allowing your clinic to operate smoothly and scale with confidence. From documentation and patient intake to payments and growth systems, we customize your EHR optimization to match your workflow and support long-term success. Our team specializes in optimizing CharmHealth EHR for maximum clarity, compliance, and ease of use. Here’s a list of our medical billing services:  Chart Notes: Setup templates for intake and treatment notes. Patient Forms: Setup new patient forms to help protect the provider and the clinic. Electronic Remittance Advice: Configure EHR to receive ERA. Online Payment: Integrate online payment through the EHR system. Grow your Clinic: Establish the systems that will support your clinic's continued growth. We excel in working with CharmHealth EHR and JaneApp.

Wellness Billing offers comprehensive clinic support services that include credentialing and contracting for a diverse array of healthcare professionals, such as Physical Therapy (PT), Occupational Therapy (OT), Speech Therapy (SP), Medical Doctors (MD), Nurse Practitioner (NP), Naturopathic (ND), Chiropractic (DC), Acupuncture (LAc), and Massage Therapy (MT). Our mission goes beyond simply getting you on insurance panels; we empower you to make informed decisions regarding which insurance companies are worth contracting with. With our team's daily interactions with insurance companies and claims, we have a unique perspective on the payer landscape. We discuss which insurance companies are successfully paying claims, along with those presenting reimbursement challenges or administrative headaches. Our services encompass everything from applications and payer enrollment to contracting, updates, ongoing maintenance, and even EHR optimization, ensuring your practice is properly credentialed and positioned for long-term financial success. Remember, choosing an insurance contract can shape the future of your practice for years to come, and Wellness Billing is here to help you look beyond just getting in-network, considering the financial viability of these relationships. Our medical billing services are designed to support your practice every step of the way.

Whether you prefer to train your own team or utilize ours, we provide flexible clinic support services designed to ensure your practice operates efficiently. Our trained staff offers professional and friendly support, making every patient feel valued from the moment they reach out to your clinic. We manage essential administrative tasks that maintain a full schedule, ensure accurate records, and facilitate timely payments through our medical billing services. Here are a few of the services we offer:  We can train your staff or you can rely on our experienced team.  Answer phones: We answer calls professionally and warmly.  Patient eligibility: We confirm insurance coverage before a patient arrives for procedures.  Registration: We establish patient accounts and meet various regulatory, financial, and clinical requirements while focusing on EHR optimization.  Patient Documents: We follow up with patients to obtain any missing documents prior to their appointments.  Patient collections: We determine patient balances and manage the collection of payments, including copays, coinsurance, and deductibles.

Wellness Billing offers a fully comprehensive, all-in-one solution designed to support every stage of your clinic’s growth through exceptional clinic support services. We prioritize the services that matter most—starting with credentialing and contracting—then build a strong operational foundation through expert EHR optimization, thorough EHR cleanup, complete revenue cycle management, and seamless virtual front-office support. With our all-inclusive approach, your clinic receives everything it needs to run smoothly, get paid on time, and continue to thrive. Our all-inclusive services include, but are not limited to: 

  Credentialing & Contracting – Secure payer enrollment, negotiate contracts, and ensure your clinic is properly credentialed from the beginning. 

  EHR Setup & Optimization – Configure your EHR for efficient workflows, accurate documentation, online payments, ERAs, and long-term scalability. 

  EHR Cleanup & System Recovery – Clear backlogs, enter missing payments, resolve outstanding balances, correct claims, and restore billing accuracy. 

  Revenue Cycle Management (RCM) – End-to-end medical billing services support, including claim submission, posting, corrections, denials, and collections. 

  Virtual Front Office Support – Patient intake, scheduling, benefit checks, communication, and administrative support—all handled virtually.

Whether you want to strengthen your existing front desk team or prefer to rely on ours, we offer flexible clinic support services designed to renovate your front desk operations and elevate the patient experience. Our approach combines hands-on administrative training with proven workflows, ensuring your clinic runs smoothly and efficiently from the first phone call to final payment. We focus on modernizing front desk systems, improving communication, and training administrative staff to deliver professional, warm, and consistent support so every patient feels cared for from the moment they contact your practice. Our Front Desk Renovation & Administrative Support Services include:  

  Staff Training or Fully Managed Admin Support 

We can train your in-house administrative team or provide our own experienced staff to manage your front desk operations, enhancing your EHR optimization and the overall efficiency of your clinic.  

  Phone Management  

Answering phones with professionalism and warmth, ensuring patients feel welcomed, informed, and confident in your clinic.  

  Patient Eligibility Verification  

Verifying insurance coverage and benefits before patients arrive for services or procedures to prevent billing surprises, which directly ties into our medical billing services.  

  Patient Registration  

Establishing patient accounts while meeting regulatory, financial, and clinical documentation requirements.  

  Patient Documentation Follow-Up  

Proactively following up with patients to obtain missing forms or paperwork prior to their appointments.  

  Patient Collections  

Accurately determining patient financial responsibility and collecting copays, coinsurance, and deductibles in a clear, respectful manner.